Q: Should I REPAIR or REPLACE my windshield?
A: Most insurance carriers agree that if the damage to your windshield is greater
than the size of a half-dollar, or if the damage is located in the driver’s line of sight
then you should replace the windshield
Q: How long will my repair or replacement take?
A: In many cases, windshield repairs can be completed in 30 minutes or less.
Windshield replacements will often take 60 minutes or less, however, we
recommend that you do not drive the vehicle for at least (2) hours after service is
completed to allow the urethane to cure.
Q: What if the difference between OEM and OEM Quality, OEE glass ?
A: We install Original Equipment Manufacturer (OEM) glass or OEM-Equivalent (OEE)
auto glass parts. This means that it is essentially the same piece of glass that was
installed at the time your vehicle was made, with the only difference being the
Q: How soon can the job be completed?
A: In many cases, we can get you scheduled for service to be completed the very
next day. In case of vandalism, or other emergency, we will do our best to provide
same day service.
Q: This is my third broken windshield. Will my insurance rates go up if I get it
A: No, your insurance rates should not increase due to auto glass replacement.
Insurance companies do not factor glass claims by themselves into the equation
when determining your risk assignment or your insurance rates. Unlike accidents,
windshield replacements are no-fault comprehensive claims.
Most insurance companies use a third-party billing network owned or affiliated with
national auto glass chains. They assign your insurance claim work and they will
often recommend their shops as the only choice. When you call a 1-800 number
you are talking to a network and not your insurance company. So just Ask for A to Z
" Insurance claims made easy."
The best way to file a windshield or glass claim to call us and we will provide a
three way call with your claims center. We can have your claim handled in about 5-
10 minutes. A to Z Auto Glass has direct billing with all major insurance carriers so
we are able to order your glass and schedule your appointment right away.
A to Z Auto Glass